Politique d’expédition

SHIPPING WITHIN CANADA:

We ship using UPS and offer standard and expedited shipping. We also offer Canada Post PO box shipping at checkout if required. All packages ship from our Ontario Canada location every Monday. 

 

SHIPPING TO THE U.S:

We ship to the U.S. using UPS. We offer Standard and Express Shipping. If you choose the Express UPS shipping option, the UPS brokerage fees will be covered, however the tariffs and import fees will not be covered.

 

DAMAGES

While we do our very best to ensure each package we send is packed with the utmost care and attention so your items arrive to you damage free, occasionally damages happen during transit. If you receive a damaged item please send a photo of the box it was received in and the damaged item to our team at info@florandruka.ca OR send us a DM on our instagram page instagram.com/florandruka.ca/

While we do our best to avoid damages, due to the fragile nature of our products we do understand that it can happen. We will respond to your message within 48 hours to make it right for you!